Phase 2: Interviews
In the second phase of the research we implemented interviews to provide us with information where to focus our intercultural tool development.
Some questions guiding the survey were:
- Who are the project managers of EU Projects?
- What is their personal and organizational background?
- What do they need in terms of intercultural competencies or what do they think project managers of EU Projects would need, to be interculturally competent?
- Did they encounter any challenging situations in their practice referring to an intercultural dimension? And if so, what kind of situations did they encounter?
- In which status of the project do these challenging situations usually occur?
- Do EU project managers use culture concepts?
- How do they practice communication and relationships with their partners and do they have any advice how to avoid conflicts in EU Projects?
Of course these are many questions, which could be developed for deeper understandings. But this was not what we were looking for. We wanted to concentrate more on the development of tools and the survey was supposed to give us a basic direction for that. Because of the interdisciplinary approach the intercultural field is very broad and we had to select the most important fields of intercultural project management, which seemed to be a precondition for good intercultural practice in transnational EU project management. At the end we had collected enough information to set the direction to develop tools for intercultural purposes in EU Project Management.